Refund and Returns Policy

Refund and Return Policy for BidKartPro.com

Effective Date: 01-March-2024

Thank you for choosing BidKartPro.com. Our Refund and Return Policy outlines the terms and conditions for refunds and returns on products purchased through our platform. Please read this policy carefully before placing an order.

We only accept Exchange instead of refund.

Exchange Policy for BidKartPro.com

Effective Date: 01-March-2024

Thank you for choosing BidKartPro.com. Our Exchange Policy outlines the terms and conditions for product exchanges in the event that the received product is damaged or significantly different from the product description on our platform.

Exchange Policy:

1. Product Inspection:

   • Upon receiving your product, please inspect it thoroughly to ensure it meets your expectations.

2. Exchange Eligibility:

   • Exchanges will only be considered for products that are damaged, defective, or significantly different from the product description on BidKartPro.com.

3. Contact Us Within:

   • If you believe your product is eligible for an exchange, you must contact us within 2 days from the date of receiving the product.

4. Exchange Authorization:

   • Before initiating an exchange, you must obtain authorization from BidKartPro.com. Contact our customer support at support@bidkartpro.com to initiate the exchange process.

5. Exchange Procedure:

   • Once your exchange request is approved, we will provide you with instructions on how to return the product. The returned product must be in its original packaging and include all accessories.

6. Inspection and Processing:

   • After receiving the returned product, we will inspect it to ensure it meets the eligibility criteria for an exchange. If the product qualifies, we will process the exchange and send you the replacement product.

7. Shipping Costs:

   • For exchanges, customers are responsible for covering the delivery charges associated with returning the product. BidKartPro.com will cover the shipping costs for sending the replacement product to the customer.

8. Timeline for Exchanges:

   • Specify the timeframe within which customers need to initiate the exchange process after receiving the product.

9. Condition of Returned Products:

   • Customers must initiate the exchange process within 2 days from the date of receiving the product.

10. Exclusions:

    • The following products are non-exchangeable:
      • Digital products.
      • Gift cards.
      • Items marked as non-returnable.

11. Refund Policy Reminder:

    • Remind customers that refunds are not accepted, reinforcing the focus on the exchange process.
    • all exchanges Done within 20 days after receiving returned product by Mallow Repository Mart Private Limited.
      

       

      Shipping Time:

      • Orders are typically processed within  2 business days after payment confirmation. During peak seasons or special promotions, processing times may vary.

Contact Us:

If you have any questions or concerns regarding our Exchange Policy, please contact us at care@bidkartpro.com.

By making a purchase on BidKartPro.com, you acknowledge and agree to abide by the terms and conditions outlined in this Exchange Policy. BidKartPro.com reserves the right to update or modify this policy at any time, and it is your responsibility to review it periodically for changes.

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